Comd HQ Veteran Cells

Last Updated On: 13/02/2014

1.

Local issues related to deficiency in service in CSD Canteens / ECHS polyclinics under Command AOR.
 

2.

Cases requiring referral to civil administration.
 

3.

Monitoring the functioning of EXSM Cells under Command AOR.
 

  4.

Role & Tasks of nominatd ESM Cells

(a) To register grievance of EXSM and fwd to concerned redressal agency.
 
(b) To moniter progress of grievance.
 
(c) To ensure veteran has received Login id/ Password through SMS/Email alert after registration and complaint no. once the grievance is forwarded.
 
(d) To redress all grievances related to civil administration excluding related to Banks/ PCDA (P)